Frequently Asked Questions What You Want to Know
Our team here at Outdoor Exchange is always ready to help! Take a look at the FAQ section below.
- Who sets the price of my item?
Drop off your items and let our professional and knowledgeable staff help price your items! We will help you get the most money back for your items, as well as, help it sell quickly. If you have a specific price in mind-just let our staff know when you drop the item off and we are happy to have a conversation about it.
- When will my item show up on my account?
As soon as your item is entered into inventory it will populate in your online consignor access portal.
- When is the payout available?
Once your items sells-that credit is available immediately for in-store purchases. If you would prefer to request a payout-give us a call at (208) 297-7002 by the 10th of any given month to get your request in. You can pick up that payout anytime on or after the 15th of the month.
- How much is my item payout?
You receive 40-70% back once the item is sold
- What happens to my items if I don’t pick them up after my 90-day consignment period?
You are welcome to pick up any unsold items within 1 week of the expiration date. If items are left past one week of expiring, they will become property of Outdoor Exchange for us to clearance or donate. We do not store unsold items.